Salesforce Agency Manager
SAM recruits, trains, activates and manages distributed sales teams across Latin America — on one platform, guided by an AI engine that knows who will succeed before you hire them.
The System
Four phases, one continuous record. Every candidate is scored, trained, scheduled and tracked inside the same platform your managers use to run the floor.
High-volume applications filtered by automated screening, questionnaires and skill assessment — with full visibility at every step.
Structured eLearning, video masterclasses and graded assessment, backed by physical training centres in major cities.
A CRM-grade agent dashboard: pipeline, call scripts, lead intelligence, SMS, tasks and performance metrics in one screen.
Team-leader tools for commissions, forecasting, win rates and recruiting the next tier — growth that compounds.
The Platform
HR, Agent and Team Leader dashboards share one record. A candidate recruited on Monday appears in a team leader's forecast the day they close their first sale.
Training
Every agent completes online coursework before a training centre ever sees them — and every module is graded, so readiness is a fact rather than an impression.
Advanced Recognition & Cognition
Within every individual lies a pattern of excellence. ARC reads behaviour, communication and performance data to predict who will thrive — and who will lead.
Applications, résumés, eLearning logs, CRM interactions, mentor feedback and regional context.
Pattern recognition and personality modelling over language, behaviour and performance signals.
Fit scoring, retention risk and leadership prediction — delivered as actions, not reports.
Every outcome feeds back. ARC evolves alongside the people it analyses.
The Market
Latin America's cloud contact-centre market is projected to grow from US $2.73 billion in 2025 to US $14.13 billion by 2033. High unemployment and deep entrepreneurial drive make it the strongest sourcing ground in the hemisphere — if you can process the volume. SAM was built for exactly that.
REMOTE-CAPABLE WORKFORCE
| Brazil | ~22–27M |
| Mexico | ~12M |
| Colombia | ~4–5M |
| Argentina | ~4M |
| Peru | ~3M |
| Chile | ~2M |
How We Work
We set up the environment, hire and train your recruiters, then run the pipeline with you until your team owns it. You supply the product and the market. We supply the machine and the people.
See how it worksPlatform configured to your product, roles, languages and regions.
Campaigns go live; applications flow into the pipeline from day one.
Automated review, ARC scoring, self-service interview booking.
Online courses plus training-centre workshops, tracked to completion.
Agents go live on the dashboard with scripts, leads and targets.
Proof
The model was proven before it was sold: one recruiter, fifty applications a day, measured end to end through an eight-week deployment.
Request the SAM investor deck — market, model, platform and the ARC roadmap.
Tell us the market and the product. We'll show you the pipeline that fills it.
Request a consultation